Privacy Policy

Your Privacy Matters

At Eynvision, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

Last updated: January 1, 2025

This Privacy Policy describes how Eynvision ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, use our services, or interact with us. By using our website and services, you agree to the collection and use of information in accordance with this policy.

If you have any questions about this Privacy Policy, please contact us at contact@eynvision.com.

Compliance & Certifications

Eynvision is committed to maintaining the highest standards of data protection and security. We comply with major international regulations and industry standards to ensure your data is handled with the utmost care and security.

GDPR
EU Data Protection
HIPAA
Healthcare Compliance
SOC 2
Security & Availability
ISO 27001
Information Security
PCI DSS
Payment Security
CCPA
California Privacy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including but not limited to: name, email address, phone number, company name, job title, and any other information you choose to provide when contacting us, subscribing to our services, or using our website.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to our site, and information about how you interact with our site.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

2.1 Service Provision

We use the information we collect to provide, maintain, and improve our services, including to process transactions, send you technical notices and support messages, and respond to your comments and questions.

2.2 Communication

We may use your information to send you marketing communications, newsletters, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.

2.3 Analytics and Improvement

We use information to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.

2.4 Legal Compliance

We may use your information to comply with applicable legal obligations, resolve disputes, and enforce our agreements.

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.4 With Your Consent

We may share your information with your consent or at your direction.

4. Data Security

4.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by contacting us at contact@eynvision.com.

5.2 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

5.3 Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

5.4 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions prescribed by law.

5.5 Do Not Track

Our website does not respond to Do Not Track signals. However, you can configure your browser to refuse cookies or alert you when cookies are being sent.

6. International Data Transfers

6.1 Cross-Border Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

6.2 Safeguards

We take appropriate safeguards to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

7. Compliance & Regulatory Standards

7.1 GDPR Compliance

Eynvision complies with the General Data Protection Regulation (GDPR) for users in the European Union and European Economic Area. We respect your rights under GDPR, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our data processing activities are conducted in accordance with GDPR principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.

7.2 HIPAA Compliance

For healthcare-related services and data, Eynvision adheres to the Health Insurance Portability and Accountability Act (HIPAA) requirements. We implement appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI) and ensure compliance with HIPAA's Privacy Rule, Security Rule, and Breach Notification Rule. Our Business Associate Agreements (BAAs) ensure that all parties handling PHI maintain the same level of protection.

7.3 SOC 2 Compliance

Eynvision maintains SOC 2 Type II compliance, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy. Our controls are regularly audited and validated by independent third-party auditors to ensure the highest standards of data protection and service reliability.

7.4 ISO 27001

We follow ISO 27001 information security management standards, implementing a comprehensive Information Security Management System (ISMS) that includes risk assessment, security controls, continuous monitoring, and regular audits to protect information assets.

7.5 Additional Compliance Standards

Eynvision also adheres to relevant industry standards and regulations including PCI DSS (for payment card data), CCPA (California Consumer Privacy Act), PIPEDA (Personal Information Protection and Electronic Documents Act), and other applicable regional data protection laws. We continuously monitor regulatory changes and update our practices accordingly.

7.6 Compliance Certifications

Our compliance programs are regularly reviewed and updated. We maintain documentation of our compliance efforts and are committed to transparency regarding our security and privacy practices. For specific compliance documentation or certifications, please contact us at contact@eynvision.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@eynvision.com

Address: Office 7, Floor 3, Al Ghafar Plaza, G-11 Markaz, Islamabad, Pakistan

Phone: +92 317 0571970